Expert guidance for PDPA compliance assessment and implementation, helping protect your business. PDPA violations can result in penalties up to S$1 million.
Navigating Singapore’s PDPA requirements can be complex. Our assessment and implementation services identify compliance gaps and provide practical support for policies, processes, and documentation to meet regulatory requirements.
The PDPA also requires every organisation to appoint someone accountable for data protection. If you have no one internally who can take that on, our outsourced DPO services put a named Data Protection Officer in the role and keep the programme running after implementation.
Thorough review of your current data protection practices against PDPA requirements. We identify compliance gaps and prioritize actions.
Standard PDPA data protection policies covering business operations, industry requirements, and organizational compliance.
Practical implementation of compliant processes, from consent management to data retention and disposal procedures.
Complete documentation package including privacy policies, consent forms, breach response plans, and audit trails.
Final review and verification to ensure all PDPA obligations are met before you go live with your compliance program.
Periodic compliance review and updates when regulations change. Cadence follows your DPO tier: quarterly on Essential, monthly check-ins on Business, and on Enterprise defined according to complexity and scope.
We evaluate your current data protection practices and identify compliance gaps
Create a customized compliance roadmap with clear priorities and timelines
Roll out policies, processes, and training across your organization
Conduct final compliance review and provide verification report and compliance assessment
PDPA compliance is no longer sold as a standalone one-time project. It is the foundation of our Outsourced DPO programme, because we cannot act as your Data Protection Officer without first getting your compliance in order.
The work described on this page, that is the gap assessment, policies, processes and documentation, is delivered as onboarding in your first month of the DPO programme. After that you pay a flat monthly fee for your named DPO and ongoing compliance.
What an audit involves, what it covers, and why we sell it as the first phase of an ongoing engagement rather than as a standalone report.
A PDPA audit, also called a PDPA compliance audit or gap assessment, is a structured review of how your organisation actually collects, uses, stores and discloses personal data, measured against your obligations under Singapore's Personal Data Protection Act. It produces two things: a data inventory showing what you hold and where it flows, and a gap list showing where current practice falls short. Without that, any compliance work is guesswork about which problems you have.
We do not sell the audit as a standalone project. It is the first phase of onboarding for the outsourced DPO service, covered by a one-time onboarding fee that starts at S$1,500 for organisations up to 20 staff and scales with headcount and complexity. Buying an audit on its own tends to produce a report nobody acts on, which is why the audit and the ongoing accountability are sold together.
Typically a few weeks rather than a few days, because the useful part is not the document review. It is mapping what data actually moves through your systems, which means talking to the people who handle it. The formal appointment of a Data Protection Officer can happen immediately; the audit that makes the appointment meaningful runs over the first weeks of onboarding.
A data inventory of the personal data you hold and where it flows, including third-party systems and vendors. A gap assessment against the PDPA obligations: consent, purpose limitation, notification, access and correction, accuracy, protection, retention, transfer and accountability. A review of existing policies, notices and consent flows. Then a prioritised list of what to fix, separating what is legally required from what is good practice.
Usually yes, and often the policies are the reason. A policy set copied from a template or from another organisation describes how someone else handles data, not how you do. The audit is what establishes whether your documented practice and your actual practice are the same thing, which is the difference the PDPC would be interested in after a complaint or a breach.
Practical detail on the obligations behind each part of a PDPA compliance programme.
A week-by-week timeline for the process above, what makes a project fast or slow, and the fastest order of work when a deadline is fixed.
A free, editable privacy notice with all 10 clauses explained and the common mistakes flagged.
Privacy policy, valid consent, DPO contact details, secure forms and access rights.
Obtaining, recording and withdrawing consent so it holds up under scrutiny.
Immediate actions, PDPC notification thresholds, and limiting the damage.
The most common compliance failures, and the practical fix for each of them.
Over 100 audit items so you can see exactly where you currently stand.
PDPA violations can result in penalties up to S$1 million. Our compliance assessment helps reduce this risk and build customer trust through proper data protection practices.
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